PRIVACY POLICY

PRIVACY POLICY

  1. OUR COMMITMENT TO YOUR PRIVACY
    This Privacy Policy sets out how we collect, use, disclose, and manage your personal information. We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website, purchasing our products, or engaging with our services, you consent to the collection and use of your information as outlined in this policy.

  2. THE PERSONAL INFORMATION WE COLLECT
    To process your orders and provide a personalized hobby experience, we may collect the following types of personal information:

  • Contact details: Your name, shipping address, billing address, email address, and phone number.

  • Account details: Usernames, passwords, and account preferences.

  • Transaction data: Details of products you purchase from us, purchase history, and store credits.

  • Technical and analytics data: Your IP address, browser type, device information, cookies, and data regarding how you navigate our website.

  • Communication records: Any correspondence or details you provide when contacting our customer support, or entering giveaways.

Note on Payment Information: All credit/debit card transactions are processed securely through authorized third-party payment gateways (e.g., Stripe, PayPal, Squarespace Payments). We do not store or have access to your full credit card numbers or financial passwords.

  1. HOW WE COLLECT YOUR INFORMATION
    We collect personal information directly from you when you:

  • Register an account on our website.

  • Purchase products, or place pre-orders.

  • Sign up for our newsletter or marketing materials.

  • Engage with us via social media platforms, live stream chats, or community forums.

  • Contact our customer service team via email or contact forms.

  1. WHY WE COLLECT AND USE YOUR INFORMATION
    We collect and use your personal information for purposes including:

  • Processing, fulfilling, and shipping your orders.

  • Managing your store account and tracking your order history.

  • Communicating updates regarding release dates.

  • Sending you marketing communications, newsletters, and promotional offers (which you can opt-out of at any time via the "unsubscribe" link).

  • Improving our website functionality, security, and product range through data analytics.

  • Complying with our legal and regulatory obligations under Australian law.

  1. DISCLOSURE OF YOUR PERSONAL INFORMATION
    We do not sell or rent your personal information to third parties. We may disclose your information to trusted third-party service providers to help run our business, including:

  • Delivery and couriers: Australia Post, StarTrack, DHL, or other freight providers to deliver your cards.

  • Technology partners: E-commerce platforms (e.g., Squarespace), website hosting providers, and IT support services.

  • Marketing systems: Email marketing tools (e.g., Klaviyo, Mailchimp) used to send newsletters.

  • Professional advisors: Our accountants, auditors, lawyers, or insurers if reasonably required.

  • Law enforcement: Government authorities or law enforcement agencies if required by law or to protect against fraudulent activities (such as chargeback fraud or bot scalping).

  1. DATA TRANSFERS SEASONS
    Some of our third-party service providers (such as data hosting or email marketing software) may be located outside of Australia (e.g., the United States or New Zealand). By providing your personal information, you consent to these overseas disclosures. We take reasonable steps to ensure these providers maintain strict data privacy standards aligned with Australian law.

  2. DATA SECURITY AND STORAGE
    We take the security of your data seriously. We hold your personal information in electronic format using secure servers, firewalls, and SSL (Secure Sockets Layer) encryption technology. While we take all reasonable steps to protect your information, no data transmission over the internet can be guaranteed as 100% secure. You are responsible for keeping your website account password confidential.

  3. YOUR RIGHTS: ACCESS, CORRECTION, AND OPT-OUT

  • Access and Correction: You have the right to request access to the personal information we hold about you, or to ask that we correct any inaccuracies. You can update most details by logging into your account or contacting us directly.

  • Direct Marketing Opt-Out: You can opt-out of receiving promotional emails at any time by clicking the "unsubscribe" link at the bottom of our emails.

  1. COOKIES AND TRACKING TECHNOLOGIES
    Our website uses cookies to improve your browsing experience (such as keeping items in your shopping cart). You can configure your internet browser to reject cookies, though this may limit some functionalities of our store.

  2. CHANGES TO THIS PRIVACY POLICY
    We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updated version will be posted on this page with an updated "Last Modified" date.

  3. CONTACT US AND COMPLAINTS
    If you have any questions about this Privacy Policy, wish to access or correct your data, or want to make a complaint regarding a privacy breach, please contact our Privacy Officer at:

Email: corproatezombieco@gmail.com
Mailing Address: PO Box 564, Burnie, 7320, Tasmania, Australia.

If you are not satisfied with our response to a complaint, you have the right to contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Last updated 27/10/2026